Find a Doctor Near Me in Surabaya

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Illustration depicting a young woman in a casual outfit, engaged with her smartphone. She has a pleasant expression, suggesting as she is quickly booking a telehealth consultation through Doctorsa
Doctor near me, starting at

$20

Doctor Near Me in Surabaya

English-speaking doctors in Surabaya for travelers

Communicate easily and effectively with English-speaking tourist friendly online doctors available now.

Prices start at $20, with variations depending on the doctor you choose. You pay what you see, no hidden fees or extras.

Pay online with credit card. No insurance needed.

Read more about prices

General Doctor Near Me in Surabaya, Indonesia
FeatureDoctorsaTraditional Clinics
Instant Booking✔️ Yes Long waits
No Hidden Fees✔️ Yes Often unclear
English-Speaking Doctors✔️ Yes Not always
Available Anytime✔️ 24/7 Limited hours

Doctorsa's online doctors vs traditional clinics

When you are dealing with a condition that requires a prescription and can be diagnosed based on your symptoms, online care is faster, easier, and much more affordable! 

Online doctors can help with infections, fever, allergies, prescription refills, and a variety of common issues. 

Doctor Near Me in Surabaya - Indonesia

How do I find a doctor?

90% of our users solve their issue within 1 hour. No waiting, no language barriers, no insurance needed.

Answer a few questions

Complete a 1-min intake form with your needs and find doctors open now. It’s fast and hassle-free, with no sign-up required.

Select and connect

Doctors respond to you in minutes. Check their profiles and fees, select your preferred doctor and start your virtual consultation through a secure link.

7-day free follow-up chat

Forgot to ask something? You have 7 days to follow up with the doctor on any questions you may have.

Need help? See how it works

How I Quickly Found a Doctor Near Me in Surabaya

The following scenario is purely illustrative and fictional. It is not based on any real individual, patient record, or personal health data.

Key Points

  • If you wake up sick at an odd hour, use a doctor near me in Surabaya service to quickly connect with a general physician, instead of endlessly searching for open clinics.
  • Choosing doctors near me in Surabaya with English-speaking support ensures you understand everything clearly, which is crucial for both tourists and locals.
  • Select a dr near me in Surabaya who can offer an instant prescription and a brief follow-up period, helping you manage your health even in unfamiliar circumstances.



That “huge relief” feeling is exactly what hit me when I found a doctor near me in Surabaya, mostly because everything moved so quickly when I needed it to. I had one of those nights when you try to convince yourself you can just sleep it off, but then, at 3:30 am, you realize it is not going to happen.

My first instinct was the usual traveler panic loop: search find a doctor or doctors near me in Surabaya, open a bunch of listings clearly meant for locals, and try to figure out which ones are actually open. I dreaded the idea of asking the hotel front desk, fearing they might send me to an overpriced tourist doctor near me in Surabaya. Explaining my symptoms in broken Indonesian, while already exhausted, made things even more stressful.

I eventually reached out to Doctorsa, the best dr near me in Surabaya that I could find at that hour. The speed was what immediately put me at ease. There was no account setup or endless forms—just direct help. They set up a video call with a general doctor for 8:00 am, so I could finally stop refreshing search results and know that a primary care doctor was scheduled for me.

Once the call happened, it felt legitimate and professional, like talking to a real family doctor who does this all day, not just a random number from the internet. The general physician spoke English clearly, asked all the right questions, and gave solid practical advice without making me feel like I was overreacting for calling in the middle of the night. When we finished, my prescription was sent over instantly—and that was when I finally relaxed. I went from worrying about how to find a doctor in Surabaya to feeling secure that I had a plan, all within one night and a single quick call.

200,000+

Travelers assisted

40+

Countries

700+

Doctors

6 min

Average time to book

Doctorsa in Numbers

General doctors near me in Surabaya

Important: The information provided here about doctors in Surabaya is for general reference only. We recommend verifying current details, such as contact information, services, and hours of operation, before visiting. Please reach out directly to the doctors or consult their official website for the most up-to-date and accurate information.

Doctorsa - online visit

Distance: 0 km / 0 miles

Licensed and certified private doctors available for online consultations. Talk through your symptoms, share pictures or files with the doctor, and get a prescription emailed to you right away

Price: starts at $20

Each provider sets their fees, you can choose one in your price-range. Pay what you see, no hidden fees.

Available languages: English, French, Italian, German, Spanish, Portuguese, Arabic

Opening hours: 24/7 –  open on holidays

Dr. Arief Setiawan

Price: unknown

Available languages: unknown

Additional info: General Practitioner

Dr. Fitriani Dewi

Price: unknown

Available languages: unknown

Additional info: Pediatrician

Dr. Bambang Prasetyo

Price: unknown

Available languages: unknown

Additional info: Internal Medicine

Your questions answered

Whether you need a doctor open on Sunday, or on November 10th when Surabaya observes Heroes Day, or just an after hours medical service where you can be seen without an appointment, Doctorsa can help you. Providers in our network are available 24/7. You can find a doctor available late at night, open on bank holidays, and be seen quickly for urgent care needs. For urgent care needs that can be addressed via telehealth with a prescription, as well as compassionate medical advice, Doctorsa’s urgent care platform is a reliable and accessible solution. Instead of navigating healthcare in Surabaya, you can connect with a licensed English-speaking doctor online in minutes. Pick the doctor you prefer, and they’ll assess your symptoms via a virtual consultation and, if appropriate, provide a digital prescription you can use at a local pharmacy. It’s fast, hassle-free, and designed for people who need urgent care without the stress.

A GP consultation in Indonesia is generally not free for travelers and people who aren’t registered with the local healthcare. However, there are affordable options, such as digital platforms like Doctorsa, where a tourist, or student, or even a local resident can find and book a video consultation at a low cost with a primary care doctor in Surabaya.

Consultations typically start at around $20, with variations depending on the doctor you choose. You’ll always know the full cost in advance, no suprise bills or extra charges for issuing prescriptions.

If you’re not sure whether you can afford it, make a request to see what options are available. There’s no obligation to book, and if none of the doctors fits your budget you can cancel your request.

For free medical consultations in Surabaya seek for local public healthcare resources, with the help of someone who speaks the local language.

Depending on your location, there might be house call doctors in your area, if you need to find a doctor who can visit at your home or hotel.

Fill out a request form to find out if there are on call doctors available in Surabaya. Select “Appointment”, type in your location, choose “Primary Care”. If the option “home visit” is available, it means you can request one in your area.

House call doctors are generally more expensive than online care, with fees typically above $100. The price depends also on your location, each doctor’s pricing policy, their availability, and time of the day.  

If your condition can be addressed with a video call, that would be the better option for you, as it’s much faster, available around the clock, and it gives you direct access to a doctor. 

Doctors who visit at home do not carry special equipment for tests and diagnostics, usually, so if you need an ultrasound, sutures, urine tests, swab tests, or other in-person type of needs, seek for a hospital or a clinic near you where these are available. 

Open the intake form and choose one of the following options:

  • Urgent Care: For immediate virtual care.
  • Set Up an Appointment: To schedule a same-day or future appointment or for in-person options.
 

Video visits are browser-based, so no apps are needed. Simply click the link you receive to start your video visit in your browser.

After the consultation, expect to receive an invoice and an e-prescription via email. You can show or print the e-prescription to purchase medication at the pharmacy of your choice.

The service is not meant for medical emergencies or life-threatening conditions. If your life or someone else’s life is in danger, call the local emergency number.

The doctor will email the e-prescription to you or send it through Whatsapp after the consultation. You can print it or show it to the pharmacist to buy the medication.

Some pharmacies may request to receive the prescription directly from the doctor. In this case, use the chat to contact your doctor while at the pharmacy and provide them with the pharmacy’s email or fax.

Please be aware that doctors have a professional responsibility to make their own assessment and cannot simply prescribe medication based on the patient’s request or a foreign doctor’s recommendation without first confirming that it is appropriate for the patient’s condition.

How to Find a Doctor Near Me in Indonesia

The price of a doctor’s visit in Surabaya starts from $20-30 for a quick online medical consultation. This is a great option if you need urgent care without insurance, as it offers an affordable solution compared to traditional urgent care visit costs.

Doctorsa ensures transparent pricing, so you’ll know the online visit cost without insurance upfront. The fees of different doctors can vary significantly. Factors such as the doctor’s years of experience, city, and specialty influence how much an online doctor visit will cost. When considering how much telehealth costs, it’s important to remember that virtual care will always cost less than visiting the nearest doctor.

For those asking, “How much is urgent care with insurance?” it’s worth noting that while insurance can lower the out-of-pocket cost, you can still get affordable urgent care without insurance.

Doctorsa provides a convenient way to access care without the need for insurance. Plus, the cost is clear and payable upfront.

Antibiotics can be prescribed by a doctor after a video consultation. The doctor will email you a prescription after seeing you online. You can show the doctor’s prescription to the pharmacy of your choice to buy the antibiotics.  Some pharmacies may request to receive the prescription directly from the doctor. In this case, ask for their email or fax and contact the doctor to arrange it.

Virtual care can be a great option if you’re dealing with common, non-emergency health issues that don’t require in-person exams or lab tests. It’s perfect for things like minor illnesses, cold and flu symptoms, mild skin conditions, or prescription renewals for ongoing medications.

However, there are some important situations where virtual care might not be the best fit. If you’re experiencing severe symptoms, like intense abdominal pain or trouble breathing, you should seek immediate, in-person medical attention, as these could indicate a serious emergency.

If you need lab tests, imaging studies like X-rays, or a referral to a specialist such as a gastroenterologist or dermatologist, virtual care can help you with lab orders and referrals.

Also, if you’re pregnant or dealing with certain conditions like cuts that might need stitches, a visit to a physical clinic would be more suitable.

It’s important to know that virtual care providers typically won’t prescribe certain medications. This includes controlled substances like Ambien, anti-anxiety medications like Xanax, and weight loss medications like Ozempic. They also can’t prescribe new mental health medications (except for anxiety), ADHD medications, or nerve pain treatments like gabapentin.

So, if your health concerns align with what virtual care can treat, and you don’t need any of the medications or services that are excluded, then virtual care could be a convenient and effective option for you.

Telehealth is an effective alternative to in-person urgent care for both urgent and non-emergency needs. Up to 91% of people find virtual care more convenient, and up to 84% say it’s just as good as visiting a walk-in clinic near me in person.*

* Neves AL, van Dael J, et al. Use and impact of virtual primary care on quality and safety: The public’s perspectives during the COVID-19 pandemic. J Telemed Telecare. 2024 Feb;30(2):393-401. 

You can message your physician with follow-up questions at no additional cost for up to 7 days after the video visit.

Doctorsa complies with GDPR regulations and equivalent data protection laws in other countries. When you submit a request on Doctorsa, the content of the request is shared with all available doctors while keeping your data anonymized until you select a provider. Once you’ve chosen a doctor and booked with them, your provided information and contact details will only be shared with them. Doctorsa will never sell your personal information.

Yes, you can pay with insurance. During checkout, just enter your insurance information and payment details. We’ll temporarily hold the consultation cost until we confirm your coverage. If your insurance covers it, the hold will be released. If not, the hold will become a charge, and the doctor will send you a copy of your invoice/receipt. If your insurance requires to pay and claim, you can use the receipt to request a refund. 

If your insurance is not listed, you can pay with credit card and file for a refund later directly with your insurer, using the payment receipt and the doctor’s note.

More questions?

Check out the Help Center to learn more.

Your Health in Surabaya: A Tourist's Guide to Medical Care in Surabaya

Traveling in Surabaya can be exciting, but unexpected health issues may arise. This guide explains how to find medical help in the city, what to expect from local healthcare providers, and how Doctorsa, an online platform, can make seeking care easier for English-speaking visitors.

Accessing Doctors in Indonesia

Both residents and visitors may see private or public doctors in Indonesia. Tourists usually pay at the point of service, so having travel insurance or an international health plan is strongly recommended. Consultations at private clinics in Surabaya typically cost more than at public facilities, and prices vary according to the clinic, specialist and whether tests or imaging are needed.

  • Who can see a doctor, residents and tourists alike can obtain care, though different payment and documentation procedures apply for non-residents.
  • Costs, expect out-of-pocket payment unless your travel insurance covers direct billing; many private hospitals accept international credit cards.
  • Language, Indonesian is the main language, and many younger clinicians and staff speak basic English; however, for complex cases an English-speaking doctor can be hard to find at smaller clinics.

Finding Medical Care in Surabaya

Surabaya has a mix of government hospitals, private hospitals and specialist clinics. Notable facilities include RSUD Dr. Soetomo for tertiary care, Siloam Hospitals and Premier Hospital for private services, and several well-regarded dental and specialist clinics. Pharmacies, called apotek, are common in malls and near hospitals, and some operate 24 hours.

  • Public hospitals, provide comprehensive emergency and inpatient services but can be busy, especially during peak times.
  • Private hospitals and clinics, often faster for outpatient visits and more likely to have English-speaking staff and private rooms.
  • Apotek and pharmacies, can fill prescriptions and offer over-the-counter remedies; pharmacists may provide basic advice.

Doctorsa: Your Online Healthcare Companion

Doctorsa is a useful option for tourists who prefer English-language care or need quick medical advice without navigating local registration systems. The platform connects users with English-speaking clinicians for remote consultations and helps manage prescriptions and referrals when in-person care is necessary.

  • Online consultations, video and chat appointments with English-speaking doctors help when you need immediate advice or follow-up care without visiting a clinic.
  • Transparent pricing, clear fees displayed in Indonesian rupiah make budgeting simple, and there are no surprises at checkout.
  • No local insurance required, Doctorsa works independently of the Indonesian public insurance system, allowing tourists to pay per consultation.
  • Prescriptions and referrals, doctors can issue electronic prescriptions and advise whether you should visit a nearby hospital or specialist.

Making an Appointment

Booking with Doctorsa is straightforward. You can request a consultation from anywhere in Surabaya, usually within minutes. For in-person visits at local clinics, it helps to bring your passport, insurance details and a brief summary of your medical history. Many hospitals accept walk-ins for emergencies, but non-urgent appointments are faster with prior booking.

  • Quick access, use Doctorsa to avoid long waits and to be seen by an English-speaking clinician when language could be a barrier.
  • Documentation, carry ID, vaccination records and insurance contacts in case a clinic or hospital requests them.

Navigating Healthcare Needs as a Tourist

Keep a few local health realities in mind so you can travel with confidence in Surabaya.

  • Common tropical concerns, dengue and other mosquito-borne illnesses occur in Indonesia, so use insect repellent, long clothing in the evening, and seek care quickly if you develop fever or severe aches.
  • Water and food, tap water is not recommended for drinking; bottled water is widely available and preferred for visitors.
  • Emergency services, dial 112 for national emergency assistance, though ambulance response and protocols can differ from what visitors expect; private ambulance services are also available and often faster in non-critical cases.
  • Dental and minor injuries, many private dental clinics will treat tourists for routine care and urgent dental pain, but plan to pay out of pocket unless your insurance covers dental emergencies abroad.

Practical Tips for a Smooth Experience

  • Carry travel insurance, make sure it covers evacuation, hospital stays and repatriation if needed.
  • Keep digital copies, store scans of your passport, insurance policy and prescriptions on your phone or cloud storage.
  • Learn a few phrases, simple Indonesian phrases for illness and pain can help at small clinics where English is limited.
  • Use Doctorsa early, for triage and advice before visiting a clinic, especially if you need an English-speaking clinician or a quick prescription.

While Surabaya has solid medical resources, unfamiliar procedures and language differences can add stress during an illness. Doctorsa provides a modern, convenient option for English-speaking tourists to get timely medical advice, prescriptions and referrals without navigating local bureaucracy. With sensible precautions and the right support, you can enjoy your stay while staying prepared for any health concerns.

Common conditions we treat

General illness

With Doctorsa, you can tackle colds, allergies, and infections, keeping you healthy so you can enjoy your trip.

Fever

Cough / Bronchitis / Chest Cold

Flu & Cold Symptoms

Covid

Bronchitis

Pink Eye / Conjunctivitis

Gout

Anxiety

Prescription Renewals

Doctors can handle prescription renewals for travelers who run out of medications, forget to pack them, or lose them while away. Not suitable for controlled substances.

Antibiotics (e.g. amoxicillin, azythromycin, ciprofloxacin)

Birth Control / Contraception

Prednisone for allergies and asthma

Acyclovir for herpes

Fluconazole

Metronidazole

Blood Pressure Medications

Prescription refills for antidepressants (e.g. Lexapro)

Inhaler for asthma

Treatment for ED

Children's health

Get prompt care for children’s health issues while traveling, ensuring your little ones stay healthy and enjoy the journey.

Child with fever

Hay fever

Child With Cough

Strep Throat

Earache

Skin problems

Our doctors provide treatment for rashes, acne, and infections, helping you resolve skin issues while you’re away from home.

Insect bites

Eczema / Rash / Dermatitis

Cellulitis / Skin Infection

Scabies

Stomach (GI)

Vomiting, nausea, and diarrhea are common among travelers. Our doctors treat these digestive issues, including stomach pain and indigestion, so you can stay comfortable and enjoy local cuisine.

Diarrhea

Food Poisoning

Nausea / Vomit

Constipation

Ear, nose, & throat

Get treatment for ear infections, sore throats, and sinus issues, offering fast relief for international tourists dealing with ENT problems while abroad.

Ear infection / Ear Ache

Sinus infection / Headache

Tonsillitis / Sore Throat

Muscoloskeletal

Doctors treat muscle, joint, and foot pain from injuries or overuse. Stay active and comfortable while exploring new destinations.

Mild injuries (e.g. cuts, bruises)

Foot pain

Leg Pain / Swelling

Athlete's foot

Women's & Men's Health

Women’s and men’s health issues can arise unexpectedly while traveling. We provide quick treatment for common concerns. Stay well and enjoy your trip with peace of mind.

Cystitis

Bacterial Vaginosis (BV)

Herpes

Chlamydia Treatment

Yeast infection (Thrush)

Erectile Dysfunction (ED)

Ready to speak with a doctor?