Virtual care can be a great option if you’re dealing with common, non-emergency health issues that don’t require in-person exams or lab tests. It’s perfect for things like minor illnesses, cold and flu symptoms, mild skin conditions, or prescription renewals for ongoing medications.
However, there are some important situations where virtual care might not be the best fit. If you’re experiencing severe symptoms, like intense abdominal pain or trouble breathing, you should seek immediate, in-person medical attention, as these could indicate a serious emergency.
If you need lab tests, imaging studies like X-rays, or a referral to a specialist such as a gastroenterologist or dermatologist, virtual care can help you with lab orders and referrals.
Also, if you’re pregnant or dealing with certain conditions like cuts that might need stitches, a visit to a physical clinic would be more suitable.
It’s important to know that virtual care providers typically won’t prescribe certain medications. This includes controlled substances like Ambien, anti-anxiety medications like Xanax, and weight loss medications like Ozempic. They also can’t prescribe new mental health medications (except for anxiety), ADHD medications, or nerve pain treatments like gabapentin.
So, if your health concerns align with what virtual care can treat, and you don’t need any of the medications or services that are excluded, then virtual care could be a convenient and effective option for you.