What To Do If You Have an Allergy in Surabaya

A Tourist’s Guide to Medical Care in Surabaya

Online Consultations:

Great for minor but urgent issues that don’t need a physical exam, such as allergy or related symptoms.

With Doctorsa you can connect with an English-speaking doctor via video call in just a few minutes, get medical advice and, if appropriate, receive an e-prescription that can be used at any pharmacy. No need to worry about office hours or holidays. Clear and upfront pricing: consultations start at $20, so tourists in Surabaya needing treatment for allergy can access affordable healthcare without surprises. Insurances accepted but not required.

Learn more about allergy treatment online.

Hospitals in Surabaya

For serious, potentially life-threatening issues that require immediate, specialized treatment, like breathing difficulties, severe bleeding, or head injuries. Non-urgent visits use up resources needed for emergency patients. ERs are for serious, life-threatening issues. Going there for something like allergy adds to doctors’ workload and may take time away from those in critical need.

Important: The information provided here about hospitals is for general reference only. We recommend verifying current details, such as contact information, services, and hours of operation, before visiting. Please reach out directly to the hospital or consult their official website for the most up-to-date and accurate information.

Hospitals with Emergency Rooms in Surabaya

RSUD Dr. Soetomo – Instalasi Gawat Darurat (Emergency Department)
Address: Jl. Prof. DR. Moestopo No. 6‑8, Gubeng, Surabaya, East Java
Access: Open 24/7 as the primary public trauma and emergency hospital in East Java. Ambulances (dial 112) enter via a dedicated trauma entrance; walk-ins register at the ER desk and are triaged immediately. No referral is needed—bring ID or BPJS insurance card if available. :contentReference[oaicite:0]{index=0}

Siloam Hospitals Surabaya – Emergency Department
Address: Jl. Raya Gubeng No. 70, Gubeng, Surabaya, East Java
Access: Private hospital with a fully equipped ED open 24/7. Both walk‑in and ambulance (112) arrivals are accepted and triaged on arrival. Known for modern facilities and English‑speaking staff. :contentReference[oaicite:1]{index=1}

St Vincent de Paul Hospital (RS Katolik St Vincentius a Paulo) – Emergency Services
Address: Jl. Diponegoro 51, Surabaya, East Java
Access: Catholic teaching hospital offering emergency care 24/7. Ambulance arrivals access the dedicated ER entrance; walk‑in patients register and are triaged immediately. BPJS and private insurance accepted; English‑proficient staff often available. :contentReference[oaicite:2]{index=2}

Walk-in clinics

Best for minor conditions needing same-day, in-person specialist attention—like X-rays for sprains or cuts that may need stitches, injections, advanced diagnostics, or other invasive procedures.

Pharmacies in Surabaya, Indonesia

In Surabaya, pharmacies are called apotek. They are widely available throughout the city and can be identified by a green cross or signage that says “apotek.” Pharmacies are typically located near hospitals, clinics, and shopping areas. Larger or more modern pharmacies may have English-speaking staff.

Antibiotic Policy in Surabaya

In Surabaya, antibiotics legally require a valid prescription from a licensed doctor. However, many pharmacies still sell them over the counter without asking for one.

Emergency Number in Surabaya, Indonesia

In Surabaya, the main emergency numbers are 110 for police, 118 for ambulance services, and 113 for fire emergencies. These services are available 24/7 and are toll-free from any phone.

As one of Indonesia’s major cities, Surabaya typically offers faster response times and a higher chance of reaching an English-speaking operator. When calling, provide your exact location and describe the emergency clearly.

Please remember: Emergency numbers are for life-threatening situations only. For urgent but non-life-threatening medical needs, telehealth services like Doctorsa offer fast access to licensed English-speaking doctors.