Get Help for a Pink Eye in Cologne

A Tourist’s Guide to Medical Care in Cologne

Online Consultations:

Great for minor but urgent issues that don’t need a physical exam, such as pink eye or related symptoms.

With Doctorsa you can connect with an English-speaking doctor via video call in just a few minutes, get medical advice and, if appropriate, receive an e-prescription that can be used at any pharmacy. No need to worry about office hours or holidays. Clear and upfront pricing: consultations start at €20, so tourists in Cologne needing treatment for pink eye can access affordable healthcare without surprises. Insurances accepted but not required.

Learn more about pink eye treatment online.

Hospitals in Cologne

For serious, potentially life-threatening issues that require immediate, specialized treatment, like breathing difficulties, severe bleeding, or head injuries. Non-urgent visits use up resources needed for emergency patients. ERs are for serious, life-threatening issues. Going there for something like pink eye adds to doctors’ workload and may take time away from those in critical need.

Important: The information provided here about hospitals is for general reference only. We recommend verifying current details, such as contact information, services, and hours of operation, before visiting. Please reach out directly to the hospital or consult their official website for the most up-to-date and accurate information.

Hospitals with Emergency Rooms in Cologne

University Hospital Cologne
Address: Kerpener Str. 62, 50937 Köln, Germany
Access: Walk-in available; for emergencies, it’s recommended to call the emergency number 112 for immediate assistance.

St. Elisabeth Hospital Cologne-Hohenlind
Address: Werthmannstraße 1, 50935 Köln, Germany
Access: Emergency services can be accessed by walk-in; for critical situations, please call the emergency number 112.

Evangelisches Krankenhaus Kalk
Address: Buchforststraße 2, 51103 Köln, Germany
Access: Open for walk-ins for emergency situations; for urgent cases, calling 112 is advisable.

Walk-in clinics

Best for minor conditions needing same-day, in-person specialist attention—like X-rays for sprains or cuts that may need stitches, injections, advanced diagnostics, or other invasive procedures.

Pharmacies in Cologne, Germany

In Cologne, pharmacies are commonly known as “Apotheken.” These establishments are easily identifiable by the large, red “A” sign which stands for “Apotheke.” Often, this symbol is displayed prominently on the exterior of the building, sometimes accompanied by a green cross. Inside, pharmacists are available to provide medications and advice on health-related issues. Apotheken are an integral part of the German healthcare system and can be found throughout the city, providing easy access to prescription and over-the-counter medicines.

Antibiotics Policy in Germany

In Germany, pharmacists are not allowed to sell antibiotics over the counter. Antibiotics require a prescription from a licensed healthcare provider, such as a doctor. This policy is in place to help prevent the misuse and overuse of antibiotics, which can contribute to antibiotic resistance. Patients in need of antibiotics must first consult a healthcare provider to obtain a valid prescription before purchasing the medication from a pharmacy.

Emergency Number for the City of Cologne

In the city of Cologne, the emergency number to call for immediate assistance is 112. This number connects you to emergency services such as the fire department, ambulance, and rescue services. It is crucial to use this number in situations where there is a direct threat to life, health, property, or the environment.

When you call 112, be prepared to provide information about the nature of the emergency, your location, and any other relevant details that can help the emergency responders reach you quickly and effectively. This service is available 24/7 and is free of charge from any phone.

It is important to remember that emergency numbers like 112 are designated for life-threatening situations. For urgent health concerns that are not life-threatening, consider reaching out to telehealth services like Doctorsa for guidance and assistance.